Privacy Policy
Mark A Linley Goldsmith is committed to protecting your privacy and fully respects your desire to understand how your information will be handled and used. We will ensure that all relevant legislation is complied with when handling any of your personal information.
Introduction
This policy (together with our Terms and Conditions and any other documents referred to in this privacy policy) sets out our “Privacy Policy” and explains how any information about you which is personally identifiable like your name, address, telephone number, e-mail address, demographic information such as age and/or other information that may identify you as an individual from our site (“ Personal Information") which we collect from you, or that you provide to us, will be used and stored by us. Please read this Privacy Policy carefully to understand our practices regarding your personal information.
Any reference to "You" or "Your", means you as a guest user of our website at www.linleygoldsmith.com (“Our Site"). Any reference to "We", "Us" or "Our" is to Mark A Linley Goldsmith located at 18 Friar Street, Worcester, WR1 2LZ (“Our Store”).
What personal information do we hold and how is it collected?
We may collect and process the following data about you:
Information provided at the time of registering to use our site or requesting further services.
Information that you provide by filling in enquiry forms on our site or when you report a problem with our website.
We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
If you contact us, we may keep a record of that correspondence.
Details of your visits to our site including, but not limited to, traffic information, location information, weblogs and other communication information.
Information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
In addition, in common with many other online services, we may use "Cookies" or other devices to store and sometimes track information about you. Please see our Cookies page for details.
When you make a purchase in store, we will collect necessary information to ensure we can fulfil your purchase, along with such other information as you may knowingly and voluntarily provide. We may also need to ask for additional information from you, e.g. to prevent fraudulent transactions or to comply with anti-money laundering obligations.
Where you purchase items from us that will be delivered or collected at a later date, we will need to take additional contact details and delivery information from you so that we may complete your purchase. We may use third party couriers to deliver your purchase and will need to share your contact information with them for this purpose.
Your privacy is important to us. We maintain physical, electronic and procedural safeguards to protect your personal information.
How do we use information about you?
We use information about you to help us provide you with a more personalised service which is tailored to suit your needs.
Your personal information may be used by us to:
Monitor, develop and improve our site, the services and your experience.
Ensure that content from our site is presented in the most effective manner for you and your computer/mobile device/tablet.
Carry out our obligations arising from any contracts entered into between you and us.
Allow you to participate in any interactive features of our site, when you choose to do so.
Process and deal with any complaints or enquiries made by or about you.
To maintain our internal record keeping.
Investigate any suspected breach of the Terms and Conditions.
Where you are a prize winner, to administer the competition prize and to publish or otherwise make available a list of prize winners.
Where and only where requested by you we will:
Send you and keep you updated with information by email, telephone or mail about existing and/or new services, products, events and special offers.
To opt-out of receiving any such communications please see our Contact page for details/ email us at info@linleygoldsmith.com or write to us at the address: 18 Friar Street, Worcester, WR1 2LZ.
We may disclose your personal information to third parties in certain circumstances, such as:
Information to government authorities, and to other third parties when compelled to do so by government authorities or otherwise as required or permitted by law, including but not limited to in response to court orders and subpoenas. We also may disclose user information when we have reason to believe that someone is causing injury to or interference with our rights or property, other users of our site, or anyone else that could be harmed by such activities. Additionally, we cooperate with law enforcement inquiries and other third parties to enforce laws, intellectual property rights and other rights.
When our server automatically collects information about your server’s internet address when you visit us. This information, known as an Internet Protocol address, or IP Address, is a number that’s automatically assigned to your computer by your internet service provider whenever you’re on the internet. When you request pages from our website, our servers may log your IP Address and sometimes your domain name. Our server may also record the referring page that linked you to us (e.g. another website or a search engine); the pages you visit on our site; the site you visit after our site; the ads you see and/or click on; other information about the type of web browser, computer, platform, related software and settings you are using; any search terms you have entered on our site or a referral site; and other web usage activity and information logged by our web servers. We use this information for internal system administration, to help diagnose problems with our server, and to administer our site. Such information may also be used to gather broad demographic information, such as country of origin and internet service provider. Any or all activities with regards to our website usage information may be performed on our behalf by our service providers.
Always think carefully before disclosing your personal information or other information to other users of our site or otherwise posting your personal information on the site. It is important that you are aware that any of your personal information or other information which you disclose to another user may then be disclosed on the our site by that user. We have no responsibility or control over the contents of communications made between users of the site.
Access to your information
Should you wish to know more about what information we hold about you including making changes to, or requesting the deletion of, information that we hold about you, you are entitled by law to make a Data Subject Request. You can make such a request by emailing us at info@linleygoldsmith.com or by writing to us at 18 Friar Street, Worcester, WR1 2LZ. Please note that we may need to exclude certain information as part of your request, e.g. in order to protect the privacy of other individuals or if we are permitted to exclude the information for legal or other reasons.
Marketing Opt-in
When you choose to make an enquiry or a purchase in our store, you will be given the option to opt-in to receive Mark A Linley Goldsmith marketing communications. We will only send you marketing communications where you have consented to receive them and using your preferred channels of communication.
We do not sell or otherwise pass your details to third parties for marketing purposes. Marketing communications you subscribe to will only be sent by Mark A Linley Goldsmith.
At all times we offer you the opportunity to unsubscribe from any service, promotions to news to which you have subscribed, if you choose to do so. You can change your preferences by contacting us by email at info@linleygoldsmith.com.
CCTV
To ensure your safety and for the prevention and detection of crime, CCTV is in operation during your visit to our store.
Please be aware that if we are requested to provide CCTV images of you or any other personal information relating to you by the police or any other regulatory or government authority investigating suspected illegal activities, we are obliged do so.
Changes to our Privacy Policy
Any changes made to Mark A Linley Goldsmith Privacy Policy will be posted on this page and are effective upon posting. You are encouraged to check this site periodically to learn more about the information that we collect, use and share. This Privacy Policy is incorporated into, and forms part of, the Terms and Conditions of our site, which governs your use of our website www.linleygoldsmith.com.
This Privacy Policy was last updated in October 2018.
Please note the headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms and Conditions.
Have a question?
If you have any questions or concerns about material which appears on our site, please contact us.
Thank you for visiting our site.